What is a CQC rating and what does regulated care mean?

Promedica24 is a CQC inspected and regulated live-in care agency, but many people are not sure what this means. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Some care providers will refer to themselves as a regulated care service, and that includes us. The CQC regulate health and … Read more What is a CQC rating and what does regulated care mean?

What can you expect from a live-in carer at Promedica24?

We’ve asked our carers to describe the types of things they do every day for our clients, and using this feedback we have written a fictional account of a ‘day in the life’ of Margaret and her carer Paula. “I’m Margaret and my carer Paula has been with me for 18 months now. This is … Read more What can you expect from a live-in carer at Promedica24?