5 years ago Sarah suffered some knocks in life that led to depression. Due to her depression she struggled to manage her own diabetes medication leading to a life threatening diabetes coma. Following 8 days when sarah was in intensive care it was touch and go Sarah would pull through this terrible situation. Thankfully she recovered but following her long term rehabilitation and on her return to her mum Cynthia’s home her illness had made her vulnerable and led to excessive drinking and destructive behaviour. Sadly Sarah ended up in different mental health institutions eventually being placed in a dementia residential care home on the Fylde Coast.
Social Services and other professionals were aware that this dementia care home was not the right environment for Sarah but they were struggling to find long term solutions which were more appropriate for her care needs and overall wellbeing.
It was just over 12 months ago that Lancashire social services contacted local franchise partner of Promedica24 to discuss 24/7 live-in care at home. Soon after that meeting the family went through the robust assessment processes in place at Promedica24 to ensure care was safe and organised in a way that met Sarah’s care and lifestyle needs.