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Why Promedica24?

Local service - responsive, friendly and efficient

We are on your doorstep with a local representative and care manager to provide advice, support and to manage and monitor the service. You will always have someone to close by to speak to in Lancashire and Yorkshire. 

Quality means great care

Fully Regulated – the CQC rates us as “Good” Families can be confident that their loved ones will be safe and protected by an authorised and regulated care provider.

Fully Managed, you are not alone

We take care of everything, there is no need for you to get involved with the complications of employing carers or personal assistants. There is no need for you to worry about arranging holiday cover or tax issues. It’s all down to us to take that strain away from you. We are fully accountable to everything we do unlike Introductory Agencies.

DBS and Employment History

We turn more applicants away than we recruit into our care team. We are only interested in the right person with the right aptitude, personality and emotional abilities to provide care and companionship. A person might be ‘fit’ enough to care that does not mean they are ‘able’. Our recruitment team are looking through the eyes of a family when picking the best candidates.

All our carers are DBS checked and we go back several years in checking employment history.

Our procedures and personnel checks are very robust.

Training

As a regulated service all our carers receive training in line with the Care Certificate, this is an extensive list of important care requirements set out by the Care Quality Commission. Only when our carers pass these requirements are they allowed to care.

Recruitment - it’s all about having the right type of people

We have 70 dedicated recruitment locations across Poland, together with recruitment adverts on National TV, Radio and Press. We only recruit the right calibre of person that we can totally trust to care for our clients.

Live well & for longer in your own home

We’re the fastest growing live-in care provider in the UK because more people trust us to deliver the care they need.

And that’s because we continue to invest in our people and our services, growing our knowledge and building our experience to enable every one of our clients to live happier, more independent lives.  

The Promedica24 live-in care approach allows you to stay in your family home, supported in a way that maintains independence, extends quality of life, and provides reassurance for family members at a cost that is affordable.

Live-in care now means you don’t have to sell your home and leave all your memories and belongings behind to go into residential care.

Your live-in carer is professionally trained to Care Quality Commission requirements, is enhanced DBS checked and will be on-hand to help with all daily routines or at night, if necessary.

We understand that opening your home to welcome our live-in carer is based on trust, so as we are fully regulated and fully managed service you can be confident we will not let you down.

Care at home, local and responsive

Now people across Lancashire and Yorkshire have a real choice when it comes to elderly care.

You and your live-in carer are supported by your local representative and care manager. They are always on hand to offer advice and support, while also managing and monitoring the service you’re receiving. Our job is to ensure you are happy, that our carer is doing their job as agreed and it’s all meeting your needs.   

Wherever you are in Lancashire or Yorkshire you will have someone local to contact.

Quality care in your own home

We’re authorised, fully regulated and rated ‘GOOD’ by the Care Quality Commission, so you and your family can rest assured you are safe and protected and we are in control and accountable.

Book a no obligation consultation

Contact our team for further information.
Tel: 01254 375023

What our clients say?

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